Refund Policy

Last updated: September 26, 2026

Digital products

Downloadable products (such as template kits) are delivered immediately and are final sale: we do not offer refunds once a digital product has been delivered. If a file is missing, corrupted, or not what the product page described, contact us and we will send a working copy.

Subscriptions

You can cancel a subscription at any time. It stays active until the end of the period you already paid for, and you will not be charged again. We do not give refunds or partial credits for unused time.

Consulting engagements

Fixed-scope engagements are refunded according to the payment and cancellation terms in their written agreement or statement of work. If you cancel before work begins, we refund the full amount paid.

Where the law requires otherwise

Nothing in this policy limits any refund right you have under the consumer protection laws that apply to you.

How refunds are paid

Approved refunds go back to the original payment method through Stripe and usually appear within 5–10 business days, depending on your bank.

Contact

Questions about this page? Reach Elevated Associates LLC through the contact form on our home page.